Returns Policy //

Return or exchange an item – Returns Policy.

 

Please contact us prior to returning any goods to register your return. Please email us on info@sanzsurfwear.co.uk.

  • If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt.
  • Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will exchange the item or offer a full refund on receipt of goods

 

    Please note:

 

   1. Goods will only be accepted for return if they are received within 14 days of delivery, unless we have notified you otherwise.

   2. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

   3. The cost of returning the item to us is your responsibility.

   4. Delivery charges are only refundable where goods are faulty and a refund is made. Otherwise you will be liable for further delivery charges incurred. 

 

Please return to this address:

 

17 West Street,

Fishguard,

Pembrokeshire,

SA65 9AL.

 

If you have any questions regarding returns please call us on 01348 875445.

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    Sanz Surfwear, 17 West Street, Fishguard, Pembrokeshire, SA65 9AL // t: 01348 875 445 // e: info@sanzsurfwear.co.uk //             Copyright Sanz Surfwear 2010